Privacy Policy

1. Data We Collect

We may collect the following categories of data:

• Identification Data: Name, surname, email address, phone number, delivery/billing address, provided voluntarily through the contact form or when placing an order.
• Technical Data: IP address, browser type, operating system, device data, website usage statistics (via cookies).
• Communication Data: The content of messages sent via email or the contact form.

2. Purpose of Data Processing

We process your personal data for the following legitimate purposes:

• To respond to your requests and provide technical support.
• To process and deliver product orders.
• To improve the functionality and security of our website.
• To comply with legal obligations (e.g., invoicing).

We do not use data for automated marketing (newsletters) without your explicit consent.

3. Cookies and Similar Technologies

The website uses strictly necessary cookies for basic functionality (e.g., user sessions). We do not use third-party cookies for advertising or profiling. You can control cookie settings in your browser.

4. Sharing Data with Third Parties

Your data may only be shared with:

• Essential service providers (e.g., courier companies for delivery, hosting provider). They act as data processors and process data strictly according to our instructions.
• Competent authorities, only when required by law.

We do not sell, rent, or trade your personal data.

5. Your Rights

As a data subject, you have the following rights:

• The right of access to your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten"), under the conditions of the law.
• The right to restriction of processing.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the contact details provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

7. Data Protection Contact

For any questions regarding the processing of your personal data or to exercise your rights, you can contact the data protection officer:

You have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).